Purchase

Shipping & Return

• What logistics are used?
• Where will my products be shipped from?
• What can I do if the shipping address doesn’t include my country?
• How many days can I receive my product?
• When can I receive the refund?
• How can I apply for a return?

Warranty

• How long is the warranty period for my ordered products?
• What does the warranty cover?
• How to obtain warranty service?
• What potential cost I need to pay for repair during warranty period?
• What can I do if the product is defective out of the warranty period?

Payment

• What can I do if the product I need is out of stock?
• Can I cancel the order?
• What payment methods are available?