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  1. TESmart
  2. Purchase

Purchase

Queries in the process of shopping with TESmart.

Shipping & Return

  • What logistics are used?
  • Where will my products be shipped from?
  • What can I do if the shipping address doesn’t include my country?
  • How many days can I receive my product?
  • When can I receive the refund?
  • How can I apply for a return?

Warranty

  • TESmart Warranty Policy
  • How long is the warranty period for my ordered products?
  • What does the warranty cover?
  • How to obtain warranty service?
  • What potential cost I need to pay for repair during warranty period?
  • What can I do if the product is defective out of the warranty period?

Payment

  • What can I do if the product I need is out of stock?
  • Can I cancel the order?
  • What payment methods are available?
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