Can I cancel the order?

If you want to cancel the order, please contact us through the following methods:

  • Live Chat: Communicate with our customer service representatives through the live chat feature in the bottom right corner of the website.
  • Email: Send us an email at service@tesmart.com.

We will check the order status for you:

If the order has not been shipped yet, we will cancel the order for you.

If the order has been shipped, it can’t be canceled.

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