Upgrade Guide
Tips: This Firmware Upgrade requires the upgrade tool-V1.1 (.zip) and the corresponding upgrade file (.bin). Please slide to the bottom of this post to download them on your computer. Of note, the upgrade tool can only run on Windows 10 and Windows 11 systems.
Step 1: Turn on the KVM Switch, and use an included USB-A to USB-B cable to connect the computer to KVM PC1/PC2 USB input port.
Note: Make sure in advance that when you switch the input, the keyboard and mouse connected to the KVM can work normally on that computer. If not, please directly connect your keyboard and mouse to your computer to process the upgrade.
Step 2: Use an included USB-A to USB-B cable to connect the computer to KVM PC1 USB input port.
Note: If you have connected and used the KVM normally for a while, you do not need to reconnect. Make sure in advance that when you switch the KVM to PC1 input, the keyboard and mouse connected to the KVM can work normally on the computer connected to PC 1 input. If not, please directly connect your keyboard and mouse to your computer to process the upgrade.
Step 3: Run the upgrade tool on the computer connected.
Step 4: Click on “Connect”, you will see the following information:
Ensure that the Manufacturer and Product are identified as "TESmart" and
"HKS0401A3U"
Step 5: Select the upgrade file "HKS0401A3U_KM_SOFMUS2_V010.bin" and click the“Start”to process the upgrade.
Step 6: The upgrade process is complete. Please reboot the KVM.
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